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MISSION

Staff Inc.’s mission is to deliver fully managed guest services and safety operations that empower theatres to focus on the art while we ensure every patron enjoys a safe, positive, and memorable experience.

 

Staff Inc. was founded by Edward Contreras, who has dedicated nearly 30 years to The Paramount Theatre. Today, SI delivers contracted front-of-house and patron-safety services for performances at STG’s historic theatres—The Paramount, The Moore, and The Neptune—as well as at Remlinger Farms. Our scope covers concerts, Broadway productions, dance, community events, comedy, fine arts, and more.

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Through decades of experience, we’ve learned that successful venue services are not about numbers—they’re about relationships and consistency. That’s why we focus on maintaining the highest service standards and bringing in team members who are genuinely passionate about hospitality and safety.

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Every event is different, but our philosophy never changes: create a welcoming, safe, and positive environment for every patron. From the moment guests arrive to the time they leave, our trained and supervised teams work proactively to ensure that the experience is seamless, engaging, and memorable from start to finish.

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As a company, we continually strive to deliver exemplary guest service and reliable operations at every performance, for every audience.

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Our people bring energy and hospitality to every interaction, while our company continually works to set the standard for outstanding patron service.