FAQ's

Behind the Curtain: Answers to Common Questions

• What services does Staff Inc. provide? Through our contracted operations services — ushering, ticket scanning, audience care, and front-of-house management — we help deliver welcoming, seamless theatre experiences.

• What skills or qualities are you looking for?
  We look for people who are welcoming, proactive, and passionate about live performance. Prior customer service experience is helpful, but we provide training.

• How does scheduling work?
  Staff Inc. manages all scheduling. You’ll be able to indicate your availability, and we assign shifts based on event needs and your preferences whenever possible.

• Is there training?
  Yes. All employees complete Staff Inc.’s training before working events. Ongoing training is provided to ensure consistency and high standards.

• Are there opportunities to grow?
  Many of our supervisors and managers started as ushers and ticket takers. We’re committed to developing talent from within.

• Do I need prior experience?
  No. While theatre or customer service experience helps, we welcome enthusiastic applicants who are eager to learn and contribute.

• Who supervises staff on site?
  All personnel are employees of Staff Inc. and are trained, scheduled, and supervised by our company.

• Are you a temporary staffing agency?
  No. Staff Inc. is a service vendor. We deliver managed guest services packages to theatres and venues. We do not place temporary workers; we provide a fully managed team and service.

• Where do you provide services?
  At STG’s historic theatres—The Paramount, The Moore, and The Neptune—as well as Remlinger Farms and other select venues.